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Event Highlights 

This roundtable brought together industry professionals and innovators for a deep dive into the evolving landscape of underwriting and claims management, powered by AI. It was more than a discussion, it was a collaborative exchange of forward-thinking ideas, real-life challenges, and strategic solutions. 
 
  • Exclusive networking with insurance peers and technology experts in an intimate, discussion-driven format
  • Practical use cases showcasing how insurers are achieving faster settlements, more accurate risk assessments, and improved customer experiences
  • Open sharing of experiences on how AI is being implemented, scaled, and governed across functions
  • Future-forward conversations on what’s next in claims and underwriting with AI at the center 

 What We Discussed 

The roundtable facilitated focused conversations on the key areas transforming the insurance value chain: 
 
  • Claims Optimization: Using AI to automate claims triage, improve accuracy, and reduce settlement cycles
  • Risk Selection: Leveraging intelligent data models to underwrite smarter and enhance portfolio profitability
  • Customer-Centric Underwriting: Personalizing experiences by integrating behavioral, lifestyle, and contextual data
  • Scalability and Adoption: Best practices for building internal buy-in and successfully rolling out AI-driven initiatives
  • The Human-AI Balance: Finding the right mix of automation and human judgment to ensure trust, transparency, and compliance 

What We Covered 

Whether you joined us in person or are catching up now, here’s a breakdown of the themes and topics we explored:

  • The Evolution of AI in Insurance: How AI is moving beyond automation to become a strategic enabler in underwriting and claims
  • Intelligent Decision-Making in Claims: Ways to streamline the claims lifecycle — from FNOL to settlement — with AI-powered insights
  • Data-Driven Underwriting: Combining historical data, third-party sources, and predictive models for more accurate, responsive underwriting
  • Building for Scale: Technology considerations, change management, and lessons learned from insurers who are ahead on the AI journey
  • Regulation, Risk, and Ethics: Navigating transparency, explainability, and fairness in AI systems while meeting regulatory expectations 

Missed the Roundtable? Let’s Continue the Conversation 

If you couldn’t attend or would like to dive deeper into how Neutrinos is helping insurers across the globe transform with AI-driven solutions, we’d love to hear from you. 
Book a meeting with our team and discover how we can support your AI journey in underwriting and claims. 

Book a Meeting

A Remarkable Evening in Ho Chi Minh City

Successfully held on 24th April 2025 at Park Hyatt, Saigon, Ho Chi Minh City
 
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A Glimpse into the Evening

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Past Event Highlights

Our recent Jakarta roundtable gathered top leaders to explore AI’s real-world impact on underwriting and claims management.

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About Neutrinos:

Neutrinos is a technology company that automates business processes for insurance enterprises.  The Neutrinos AI-infused intelligent automation platform includes everything needed to design, automate, and optimize complex processes end to end. Our holistic insurance expertise, intelligent automation platform, and pre-built accelerators, help leading insurers accelerate their enterprise reinvention across underwriting, claims, and distribution – resulting in faster growth and superior omni-channel experiences. To learn more go to www.neutrinos.com 

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Neutrinos Technologies PTE LTD, 10 Anson Road, Singapore, . 079903